LumeDesk is an AI receptionist built specifically for med spas. It answers your phones 24/7, books directly into all major scheduling services, and sends SMS confirmations — without your team lifting a finger.
No commitment. No setup fee. See it live in 20 minutes.
Want to see this live on your phone? Book a free demo and we'll show you Maya in action.
Every unanswered call is a missed booking. Here's what that looks like in practice — and why the standard solutions no longer cut it.
Your front desk can't answer every call during a busy treatment block. Voicemail doesn't book appointments — it loses them. Patients hang up and move on.
Patients calling after hours go to a competitor who picks up. You don't find out until you check your voicemail the next morning — by which point, they've already booked elsewhere.
Hiring and training front desk staff is expensive, inconsistent, and still leaves gaps. Turnover is high. Coverage is unpredictable. There's a better way to cover your phones.
Every unanswered call costs you a booking. At your average service price, even a few missed calls a week adds up to thousands a month in lost revenue — silently, steadily.
We set up your services, business hours, and greeting. Maya is trained on your spa — not a generic script.
Forward your existing phone number or use a new one. Maya answers every call within seconds, day or night.
Maya collects caller details, confirms the booking out loud, writes it into your Mindbody calendar in real time, and sends the patient a text confirmation.
Maya handles your inbound calls with the same warmth and precision as a seasoned front desk professional — available every hour of every day, without supervision.
Never goes to voicemail. Maya answers every inbound call — including during treatments, after hours, and on weekends. No gaps, no exceptions.
Appointments are written directly into your calendar system in real time. No double entry, no delays, no manual sync required from your team.
Every patient receives a text confirmation immediately after booking. Your no-show rate drops without you doing anything differently at all.
Callers talk normally. Maya understands "next Friday at 2" or "Thursday morning" — no menus, no pressing numbers, no frustration for your patients.
Any caller who wants to speak to a person is transferred immediately. Maya handles the handoff gracefully — patients never feel stuck or abandoned on the line.
All patient information is encrypted at rest. Sensitive details never appear in plain-text logs. Built with privacy-conscious practices from day one.
Straight answers. No fluff. Here's what spa owners and practice managers ask us most — before they decide to move forward.
It's genuinely AI — a voice model that understands natural speech, responds in real time, and makes booking decisions on its own. There's no human on the other end of the call. Maya operates autonomously, every time.
Maya warmly transfers those calls to your team. Cancellations require access to your existing records, so we route them to a human who can handle it properly — protecting your workflow and your patient relationships.
Yes. LumeDesk connects directly to your existing Mindbody account. There's nothing new for your team to learn — appointments simply appear in your calendar as normal. Your workflow doesn't change at all.
Maya is configured with your spa's services, hours, and key information. For anything outside that scope, she offers to transfer the caller to your team — patients are never left without a clear next step.
All patient data is encrypted at rest. Sensitive details like names and phone numbers are never stored in plain-text logs. LumeDesk is built with data privacy as a foundation, not an afterthought.
LumeDesk integrates with all major scheduling platforms used by med spas — including Mindbody, Vagaro, Jane App, Boulevard, Zenoti and more. If your spa is already running on one of these, there's nothing new to set up on your end. Appointments book directly into whatever system you're already using.
Enter your name and phone number and Maya will call you in seconds. Experience exactly what your patients will hear when they call your spa — no demo version, no script. The real thing.
Calls from a real US number
No sales pitch. Just Maya.
Takes less than 60 seconds
See LumeDesk answer a real call, book a real appointment, and send a real confirmation — in a free 20-minute demo. No slides, no decks. Just live proof that it works for a practice exactly like yours.
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